King Arthur's Arms Access Statement

Introduction 

We are monitoring and updating the COVID-19 situation and are adjusting our procedures as necessary.

From the latest government information relaxing regulations  we will be following the guidance but being mindful that the virus has not gone away.

We urge all our guests and customers to continue to think hands, face, space and ventilation  and we will continue to provide hand sanitizer stations for their use.

The King Arthur’s Arms is a family friendly pub, providing good food and comfortable accommodation with free to use High Speed Wi-Fi.

We are located in the heart of the village on Fore Street.

Children are very welcome, accompanied and supervised by an adult.

Cots, highchairs and children’s menu are available.

The access is ground level with no steps, easily accessible by wheelchairs and pushchairs, complimented by the provision of a disabled toilet and baby changing stations with toddler/baby seats.

5 ground floor wheelchair accessible rooms are available in Annex accommodation adjoining the main building. There is also a suite of 2 twin and 1 double bedrooms which is suitable for family and/or groups of friends on the first floor of this Annex.

It is not possible to accommodate pets in the bed and breakfast accommodation, but well behaved dogs are welcome in all areas in the pub, supervised by their owners.

There is a free to use ATM cash machine. In common with lots of rural areas the bigger banks are all about 20 miles away in any direction.

There is a mobile Post Office that visits the village 3 times a week, from 9.00am to 11.00am. Full Post Office services are available in Camelford.

 

Arrival Planning

The Post Code for satellite navigation is PL34 0DA.

Tintagel is a rural gem in an area of outstanding natural beauty.

We are not easily accessed by public transport, but can be if necessary, one just needs to allow more time and plan ahead.

It is approximately 30 miles to the nearest railway station, with limited bus onward travel. There are airports at Newquay (approx. 35 miles), and Exeter (approx. 55 miles). For these convenient and fast modes of transport, car hire would be ideal and easily arranged.

The main route roads in Cornwall are now excellent and allow the freedom to tour the county and beyond.

The bus service provides a limited but popular link with local towns, depending on current timetables. It may be possible to go to, or from, Boscastle and do the return journey following the glorious coastal footpath, thereby shortening the walk to more manageable 7ish miles.

Buses do generally take a lot more time than a car would to cover these distances as they go via local villages (the scenic route!) picking up passengers.

It is worth going if only for the ride.

Please check for latest timetables as these do change especially around school holidays and weekends.

Cornwall has the Radar toilet scheme for disabled users in some areas and you will need a Radar key to access these toilets. These keys are generally available for a small charge from the Tintagel Visitor Centre.

 

Arrival & Car Parking Facilities

The King Arthur’s Arms is situated in Fore Street adjacent to King Arthur’s Car Park. The car park has a large level tarmac surface. Guests will be required to provide their registration details pre-arrival and have access to the adjacent Pay & Display car park for the duration of their visit.

Cars may park adjacent to the premises to load/unload the car, and help with luggage will be provided if requested and available. There are traffic calming speed bumps located around the car park, but not at the entrance.

On arrival we are operating contactless check-in.

Within the Inn there is one flight of stairs with hand rails to the first floor.

The Annex is a few meters from the Inn.

Tintagel has many dropped curbs which are helpful to wheelchair and pram users.

 

Main Entrance & Reception

There are 3 entrances/exits into the Inn. Those into the front and side of the Inn are level entry, whereas the rear entrance, to which a key is supplied, has one small step.

To reach the accommodation, which is on the 1st floor, there is one flight of stairs with a small landing after the first 3 steps. There are handrails fitted for the full length of the steps. This then leads to a short carpeted well-lit corridor before reaching the door to the accommodation.

On arrival the first point of contact is via the telephone or the door person who will give you directions to your room and help you with information about your room, the Inn and the area.

                                  

Public Areas – General (Internal)

There are no lifts in the Inn.

The majority of flooring is carpet.

This floor is level throughout, having no steps or inclines.

There are a number of televisions in the Inn. Due to COVID-19 we are not currently allowing guests make requests and are using these for background music.

There is free to use Wi-Fi, highchairs, seating and a log burner.

 

Public Areas – WC

The toilets are located immediately adjacent to the main bar on the ground floor.

They are level entry with tiled flooring.

There is a unisex disabled toilet, located in the Ladies toilets, with hand grab rails and emergency pull cord with manned response. There is sufficient space for a small wheelchair access.

In the Ladies cubicles there is also unisex access for baby changing with a wall fixed baby changing tables and, fixed to the wall, is a baby/toddler seat in which to sit your child whilst waiting for Mum or Dad.

Dads or male carer are welcome to use the disabled/child changing cubicle located in the Ladies toilets.

The wash basins have hot and cold supply; the taps are activated by automatic sensor.

Hand drying is by high speed air drier and soap by dispenser liquid soap.

 

Bar & Lounges

The law does not allow smoking inside the building at all.

The lounge bar is evenly lit by ceiling low voltage lighting complimented by side table lights.

It is carpeted and comfortably furnished by fixed deep cushioned bench type seating divided by Perspex partitions, having other free moving normal wooden seating that can be rearranged easily as necessary to allow access by wheelchairs, prams, highchairs etc.

The window table looks out to the National Trust building, The Old Post Office, probably no more than 20 meters away.

The freshly ground coffee machine is located in this bar.

The main bar is through a door from the lounge bar and it is also carpeted and has level access.

This room is furnished with various sized tables and chairs that can be moved to provide a flexible space for different needs i.e. wheelchairs.

In this room is a log burning fire.

The window tables also have the same view as the lounge bar and this is the bar where all the beer dispensing pumps, wine, specials boards, desserts boards, Juke Box, ATM and tills are located. Highchairs are available on request.

The bar is protected by Perspex screens as an added precaution during COVID-19.

It is normal practice to order and pay for food at the bar and then it will be delivered to your table. We will be introducing an app to aid food ordering. Only one person from each table is allowed at the bar at a time. Please ask for table service if help is required. We will not take baby food to reheat.

The crockery is white.

The Vegetarian and Vegan options are listed on the menu. There is a separate Wheat Free menu. It cannot be guaranteed that all food is free from nuts or gluten.

Eggs and dairy products are used extensively in the kitchen. Nuts are used in the kitchen so if you have a nut allergy I would recommend not ordering from our menu.

Printed and priced menus are displayed in a cabinet on the wall at the entrance to the premises.

 

Outdoor Facilities

There is a level paved patio seating area at the front of the Inn and another at the side of the Inn covered by an awning with a retractable roof and sides.

There are no inclines or steps from the main street and only an incline from the adjacent car park.

Some of the area has a small wall around it, the remainder has not.

We have a doggy station located near the doors to provide fresh drinking water for dogs on a tap as well as dog biscuits. If this is missing, or requires refilling we are pleased to do so if asked.

 

Rooms

Classic
Double Room (9)
Private External Bathroom (across the landing from the room) – Double Bed Room (11) En-suite Facilities – Double Bed Room (12) En-suite Facilities – Double Bed

Family Rooms
Double Room (8)
En-suite Facilities – Double Bed and 2 Single Beds Room (10) En-suite Facilities – Double Bed and 2 Single Beds

Ground Floor Annexes
Annex (1)
En-suite Facilities – family room with a Double Bed in the main room and a separate bedroom off the main room with a Single Bed Annex (2) (3) (4) (5) (6) En-suite Facilities – Wet Rooms – Wheelchair Accessible – Extra Large Double Bed and Single bed.
These rooms have Adjustable Beds, Ramps, Grab Rails, Rise and Tilt Reclining Armchairs and a shower Wet Room. We have a number of shower wheelchairs and shower stools available to pre book to use during your stay.

Family Suite
First Floor – En-suite Facilities – Lounge – One Double Bedroom and Two Twin Bedded Rooms.

Hire of extra mobility equipment

Here the contact details of a few that our guests have used:
Red Cross at Truro 01872 267953
Tremorvah industries at Truro 01872 324340 Huntleigh rentals 08457 342000

Local Carers – Manda and Claire 07967246466 / 077627941901

 

Locally

In the village we have a selection of independent shops.

There is a Boots Chemist, charity, book and gift shops, doctor’s surgery, grocery shops, a visitor information center, bus stop, hardware shop, and Spar shop. Also cafes, restaurants, fudge making shop, pasty making shop, artist’s gallery and shop, children’s playground.

It is possible to hire the local tennis court.

A Summer Land Rover vehicle service usually is available down the steep hill to or from Tintagel Castle, there is a fee for this service.
Tintagel does not have a garage for petrol or diesel but fuel for your car is available at  Delabole or Camelford all 5-6 miles away.

There is an electric car charging point in Camelford.

Tintagel does have a motor vehicle repair garage, Tintagel Motors, which located on the main road.

Tintagel has worked hard to raise funds to purchase Public Access defibrillators. There are now 3 of these lifesaving machines positioned around the village, one of which is fixed onto the wall of King Arthur’s Arms.

Roman Catholic, Methodist and Church of England churches welcome all visitors.

Trebarwith Strand is one of our Tintagel beaches which has lifeguard cover during the summer season and public toilet blocks. Here it is possible to hire or buy the equipment you require to body board or surf.

 

Additional Information 

All public buildings in Britain are non-smoking, this is strictly enforced.
In the pub there is access to free high speed WiFi that allows you to use your laptop computer or phone. Please ask for the code.

Because of the wide spread use of mobile phones there are no public telephones in the building but one may use the premises telephone in case of emergency. The various mobile signals vary with the day, the provider and the weather!

Dogs are not permitted in the guest accommodation but are very welcome in the pub and on the patios if they are well behaved and controlled. A bowl of fresh water is generally available outside.

Background music is controllable and can be reduced or muted as necessary.

Our staff are always happy to help whenever possible, please ask.

Food is generally available downstairs in the pub from 9am to about 9pm though out the summer months. Sunday roasts in the winter. There may be some restrictions in when food may not be available, please enquire at the bar.

 

Fire Procedures

Fire alarms are very loud and easily heard in all rooms of the pub and annex but should a guest be hearing disabled, all the guest rooms are supplied with a door handle warning sign to alert other residents and staff to their hearing disability in the case of fire. All rooms have multi lingual fire procedure attached to the door. The fire exit door is signed and is immediately opposite the stairs at ground floor level. A key is not needed to open this door, just turn the knob which is located under the handle where you would normally expect to see a key.

It is the responsibility of the head bar person on duty to ensure the building is evacuated in case of fire when the pub is open. At night the responsibility is that of the resident housekeeper.

In event of emergency, it is expected that resident guests or customers in the pub leave the building on hearing a fire alarm or if requested to do so by the duty staff member immediately, without arguing or returning to a table or room to collect things. They are to assemble in the adjacent car park by the pay & display machine located in the middle of the car park, which is the fire assembly point. 

No person should re-enter the building until given permission by fire brigade personnel or a member of staff. There is a telephone on the landing in the Inn; this can be used to dial 999 for the fire brigade. This telephone is a main line and therefore more reliable than a mobile phone. Guests may also use this telephone to summon on call staff when the Inn is closed, the number clearly printed near the telephone.

 

Contact Information 

Address: KING ARTHUR’S ARMS ,

Fore Street, Tintagel, Cornwall, PL34 0DA, UK

Telephone:  Bar 01840 770628    Office 01840772120    or   01840 772121
Email:  info@kingarthursarms.co.uk

Website:  www.kingarthursarms.co.uk

Hours of operation: Between 9a.m.and  12 midnight

 

Updated April   2022

 

Contact Us

Telephone:

For Table Reservations, please call the Bar on 01840 770628

For Accommodation Reservations, please call the Office on 01840 772120 (open 7 days a week between 9.30am and 5.30pm)

Address:

King Arthur’s Arms
Fore Street
Tintagel
Cornwall
UK
PL34 0DA

Email:

info@kingarthursarms.co.uk

Website:

www.kingarthursarms.co.uk

Hours of operation: Between 9am – 12 midnight

Manager:

Lyndsay Linn – 01840 772120

Bar Managers: David Lane and Rachel Bowker

Head Chef: Lizzy Baker